Privacy Policy

The eligibility tool asks about your combined VA disability rating, dependents, discharge, combat service, Purple Heart, and where you live. Here is what happens to those answers:

• They are kept in your browser’s session storage for this tab only, so your results survive a page reload. They are deleted when you close the tab.
• To build your results, your browser sends them to our server, which calculates your benefits and sends the list back. The server does not save or log them.
• They are never put in the page address (URL), are not sent to Google Analytics, Microsoft Clarity, Google AdSense, or Sentry, and are hidden from Clarity session recordings. Our analytics record only that the tool was used and which state was chosen.

Because a disability rating can reveal health information, we also publish a separate Consumer Health Data Privacy Policy.

Emailing your results.If you ask us to email your results, we use your address and answers to build and send that one email. The email itself contains your rating and matching benefits. We keep your address in memory for up to one hour to prevent abuse, and we don’t store your answers.

Update emails. If you sign up for updates (in the footer, on a page, or by ticking the box when emailing your results), we save your email address and, if you used the eligibility tool, the state you selected, so we can send relevant updates. We do not save your disability rating with it. You can unsubscribe at any time, and every update email includes an unsubscribe link.

Messages you send us.If you email us, we keep your message only as long as needed to respond. Please don’t include Social Security numbers, VA file numbers, or medical records.

Email is sent and the mailing list is stored by our email provider, Resend, on our behalf.

Like most websites, we and our service providers automatically receive:

• Server and security logs (via Amazon Web Services, which hosts the site): IP address, approximate country, browser and device type, pages requested, and time. We use these to run the site, block abusive traffic, and fix problems.
• Outbound click records: when you click a partner offer or our store, we log which link was clicked, the page, and the time, without your name or email.
• Error reports (via Sentry): the page, browser, and technical details when something breaks. We configure Sentry not to collect IP addresses, cookies, or form contents.

• Google Analyticssets cookies to count visits and understand which pages are useful (pages viewed, general location, device type, and actions like clicking a benefit link). Google’s browser add-on blocks it entirely.
• Microsoft Clarity records how visitors scroll and click (heatmaps and session replays) so we can fix confusing pages. Form fields and the eligibility tool and results are masked in recordings.
• Google AdSense shows the ads that keep VetUnlock free. Google and its partners may use cookies to show ads based on your visits to this and other sites. You can manage this in Google’s My Ad Center and read how Google uses information from sites that use its services.

We also save a few items in your browser’s own storage, which never leave your device: your light/dark theme, whether you’ve closed our store pop-up, a list of partner links you’ve clicked, and your privacy choice.

Visitors in the European Economic Area, the United Kingdom, and Switzerland: analytics and advertising cookies stay off until you make a choice in the consent prompt.

Do Not Track:there is no agreed standard for browser “Do Not Track” signals, so we don’t respond to them. We do honor Global Privacy Control (see below).

We do not sell personal information for money, and we never sell or share your email address or eligibility answers. However, letting Google use cookies on this site for personalized advertising and ad measurement may count as “selling” or “sharing” personal information, or “targeted advertising,” under California and other state privacy laws. The information involved is cookie and device identifiers, IP address, and browsing activity on this site.

Do Not Sell or Share My Personal Information — opt out on this browser. If your browser sends a Global Privacy Control signal, we treat it as an opt-out automatically.

We do not knowingly sell or share the personal information of anyone under 16.

• Service providers that run the site for us: Amazon Web Services (hosting), Resend (email), Sentry (error monitoring), Google Analytics and Microsoft Clarity (analytics).
• Advertising partners: Google AdSense, as described above.
• Partner and store sites you choose to visit. Some outbound links are affiliate links, and our merchandise store is run by Printify. When you click through, that site knows you came from VetUnlock, and its own privacy policy applies.
• Legal and safety: if required by law, or to protect the site and its users from fraud or abuse.

Depending on where you live (for example California, Colorado, Connecticut, Virginia, Texas, Oregon, and other states), you may have the right to:

• know what personal information we have about you and get a copy;
• correct or delete it;
• opt out of its sale or sharing, targeted advertising, and profiling (do it here);
• limit the use of sensitive information. We only use the eligibility answers to show your results, which is already the limit the law allows.

To make a request, email contact@vetunlock.com with “Privacy request” in the subject. Since we don’t have accounts, the only personal information most people have with us is an email address, so we may ask you to confirm the request from that address. You may use an authorized agent, and we may ask for proof that the agent is authorized. We respond within 45 days.

If we decline your request, you can appeal by replying with “Appeal” in the subject line. We will answer the appeal in writing within 60 days. If you’re unhappy with the result, you can contact your state attorney general.

We will not treat you differently for exercising any of these rights.

• Eligibility answers: not stored by us. They stay in your browser tab until you close it.
• Mailing list addresses: until you unsubscribe or ask us to delete them.
• Email addresses used to send your results: up to one hour, in memory, to prevent abuse.
• Server, click, and error logs: only as long as needed for security and troubleshooting.

The site is served only over encrypted HTTPS connections, and access to our email list and logs is limited to the people who run VetUnlock. No system is perfectly secure, so please don’t send us sensitive documents.

VetUnlock is intended for adults and is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has given us information, email us and we’ll delete it.

If we change this policy, we’ll update the date at the top of this page. If a change materially affects how we use information we already have, we’ll ask for your consent where the law requires it.